Absolutely. Since your orders are part of the same Jivaanya website, the Terms & Conditions should cover orders, payments, shipping, cancellations, returns, refunds, Ayurvedic products, website use, and liability in simple language.

I would keep the language short and clear for a Hemingway score around Grade 4–5, while avoiding legal claims that may not apply to your actual business.

Terms and Conditions — Jivaanya

Terms and Conditions

Last updated: August 25, 2026

Welcome to Jivaanya.

These Terms and Conditions explain the rules for using jivaanya.com and placing orders on our website.

By using our website or placing an order, you agree to these terms.

1. About Jivaanya

Jivaanya offers Ayurvedic and wellness products through our website.

We aim to provide clear product information and a simple shopping experience.

2. Using Our Website

You agree to use our website in a lawful and proper way.

You must not:

• Use our website for illegal purposes

• Try to harm or disrupt our website

• Copy or misuse our content

• Use our website to commit fraud

• Try to gain access to areas of our website without permission

We may limit or stop access to our website if we believe these rules have been broken.

3. Product Information

We try to keep all product details accurate and up to date.

Product images are for reference. The actual product may look slightly different due to packaging, lighting, or screen settings.

Please read the product name, description, ingredients, usage instructions, warnings, and other details before placing an order.

If you have any health concerns, allergies, or questions about using an Ayurvedic product, speak with a qualified health professional before use.

4. Ayurvedic Products

Our products are intended to support health and wellness.

Product information on Jivaanya is for general information only.

It should not be treated as medical advice.

Do not stop prescribed treatment or medicine because of information found on our website.

If you are pregnant, breastfeeding, taking medicines, or have a health condition, speak with a qualified health professional before using a product.

5. Orders

You can place an order through our website.

When you place an order, you agree to provide correct and complete information.

This may include your:

• Name

• Phone number

• Email address

• Delivery address

• Payment details

Please check your order details before placing the order.

We may contact you if we need more information about your order.

6. Order Confirmation

After you place an order, you may receive an order confirmation.

An order confirmation does not always mean that the order has been accepted.

We may cancel an order if:

• The product is not available

• The product price was shown incorrectly

• The order contains incorrect information

• We suspect fraud or misuse

• We cannot deliver the order to the provided address

• There is another valid reason that prevents us from completing the order

If we cancel a paid order, we will process the refund as required by our refund policy and applicable law.

7. Product Prices

We try to keep product prices accurate.

Prices may change from time to time.

The price shown at the time you place your order will normally apply to that order, unless there is an obvious pricing error.

Any applicable taxes, delivery fees, or other charges will be shown during checkout where applicable.

8. Payments

We may offer different payment methods on our website.

Payments may be handled by third-party payment providers.

You agree to provide correct payment information.

If a payment fails, your order may not be processed.

We are not responsible for delays caused by a payment provider or your bank.

9. Shipping and Delivery

We will try to ship your order within the time shown on our website.

Delivery times may vary due to:

• Your delivery location

• Courier delays

• Weather

• Public holidays

• Events outside our control

• Incorrect address or contact details

Please make sure that your delivery address and phone number are correct.

We are not responsible for delivery problems caused by incorrect information provided by you.

10. Cancellation

You may request to cancel an order before it is shipped.

Once an order has been shipped, cancellation may not be possible.

To request a cancellation, contact us as soon as possible using the contact details on our website.

If a cancellation is accepted, we will process any eligible refund according to our refund policy and applicable law.

11. Returns and Refunds

Returns and refunds are subject to our return and refund rules.

For hygiene and safety reasons, some Ayurvedic products may not be eligible for return after opening or use.

If you receive a damaged, wrong, or defective product, please contact us as soon as possible.

Please keep the product, packaging, and order details until the issue is resolved.

Any refund will be made through the applicable payment method or another method allowed by law.

12. Damaged or Wrong Products

If your order arrives damaged or contains the wrong product, please contact us with your order details.

We may ask for photos or other information to understand the issue.

After checking the issue, we may offer a replacement, refund, or another solution as required by our policy and applicable law.

13. Intellectual Property

All content on Jivaanya may belong to Jivaanya or its content providers.

This may include:

• Website text

• Product descriptions

• Images

• Logos

• Graphics

• Designs

• Videos

You must not copy, sell, change, or use our content without permission.

14. Reviews and User Content

If you post a review or other content on our website, you must make sure that it is honest and does not break the law.

You must not post content that:

• Is false or misleading

• Is abusive or harmful

• Infringes another person’s rights

• Contains harmful software

• Breaks any law

We may remove content that breaks these rules.

15. Links to Other Websites

Our website may contain links to other websites.

These websites are not controlled by Jivaanya.

We are not responsible for their content, services, or privacy practices.

You should read the terms and privacy policies of those websites before using them.

16. Website Availability

We try to keep our website available and working properly.

However, we cannot promise that the website will always be available.

The website may be unavailable due to maintenance, technical problems, or events outside our control.

17. Limitation of Liability

To the extent allowed by law, Jivaanya will not be responsible for losses caused by:

• Incorrect information provided by a customer

• Misuse of a product

• Failure to follow product instructions

• Problems caused by third-party services

• Website interruptions outside our reasonable control

Nothing in these terms limits any right or protection that cannot legally be excluded under applicable law.

18. Changes to These Terms

We may update these Terms and Conditions from time to time.

When we make changes, we will update the date at the top of this page.

Your continued use of our website after an update means that you accept the updated terms.

19. Governing Law

These Terms and Conditions are ruled by the laws of India.

Any dispute will be handled under the laws and courts applicable in India.

20. Contact Us

If you have questions about these Terms and Conditions, your order, or our products, please contact us through the contact details provided on jivaanya.com.