Privacy Policy

Thank you for reading this post, don't forget to subscribe! PRIVACY- POLICY One important point: I cannot honestly call a privacy policy “100% real” unless it matches what Jivaanya actually does with customer data. A privacy policy should not claim things like “we never share your data” or “we do not use cookies” unless those statements are true. I also checked the current Indian data-protection framework. The Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 require clear and plain-language privacy notices, including what data is collected and why it is used. MMeitY+1 So below is a clean, low-reading-level draft for an Ayurvedic website. I have avoided making claims about specific tools, cookies, payment providers, analytics, or third parties that I cannot verify for Jivaanya. Privacy Policy — Jivaanya  Privacy Policy Last updated: August 25, 2026 Welcome to Jivaanya. This Privacy Policy explains how Jivaanya collects, uses, stores, and protects your personal information when you use our website, jivaanya.com. We want this policy to be simple and clear. By using our website, you agree to the terms in this Privacy Policy. 1. Information We Collect We may collect information that you give us when you use our website. This may include: Your name Phone number Email address Delivery address Billing details Information you provide when you contact us Information you provide when you place an order Information you provide when you ask about our Ayurvedic products or services We only ask for information that we need for a clear purpose. 2. Health Information If you share health or wellness information with us, we may use it to understand your request and provide the service you ask for. Please do not share more health information than you feel is needed. We will handle such information with care. Information on this website is for general wellness and educational purposes. It is not a replacement for advice from a qualified doctor or other health professional. 3. How We Use Your Information We may use your information to: Process and deliver your orders Respond to your questions Provide customer support Provide services you request Improve our website and services Keep our website safe Prevent fraud and misuse Meet legal and regulatory requirements We will use your information only for a valid purpose. 4. How We Share Your Information We do not sell your personal information. We may share your information when it is needed to provide a service to you. For example, we may need to share some information with service providers that help us with: Payment processing Order delivery Website services Customer support Other services needed to run our business We may also share information when required by law or by a valid request from a government or law enforcement authority. We do not share more information than is needed for the purpose. 5. Payment Information If you make a payment on our website, your payment may be processed by a third-party payment service. We do not need to store your full payment card details to process your order. The payment service may collect and process payment information under its own privacy policy. 6. Cookies Our website may use cookies and similar technologies. Cookies are small files stored on your device when you visit a website. They can help a website: Work properly Remember your preferences Understand how visitors use the website Improve the user experience You can control cookies through your browser settings. Some website features may not work properly if you block certain cookies. 7. How We Protect Your Information We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure. However, no website or online service can be guaranteed to be completely secure. You should also take care when sharing your information online. 8. How Long We Keep Your Information We keep personal information only for as long as it is needed for the purpose for which it was collected. We may also keep some information when we need it to: Meet legal requirements Resolve disputes Prevent fraud Enforce our agreements Protect our legal rights When information is no longer needed, we will take reasonable steps to delete it or make it no longer linked to you, where required by law. 9. Your Privacy Rights Depending on applicable law, you may have rights over your personal information. These rights may include the right to: Ask what personal information we hold about you Ask us to correct incorrect information Ask us to delete information where allowed by law Withdraw consent where processing is based on consent Ask questions about how we use your information Make a privacy complaint To make a request, please contact us using the contact details on our website. We may need to verify your identity before completing a request. 10. Children’s Privacy Our website is not intended for children who are not legally able to use online services without the required consent. We do not knowingly collect personal information from children without the required consent. If you believe that a child has provided personal information to us, please contact us. 11. Third-Party Websites Our website may contain links to other websites. These websites have their own privacy policies. We are not responsible for the privacy practices of websites that we do not control. Please read their privacy policies before sharing your personal information. 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. We encourage you to check this page from time to time. 13. Contact Us If you have a question about this Privacy Policy or how we use your personal information, please contact us through the contact details provided on jivaanya.com. We will try to respond to your request as soon as reasonably possible. 14. Governing Law This Privacy Policy is governed by the laws of India. Any matter related to this Privacy Policy will be handled under the laws and courts applicable